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Intact Insurance UK

Part of Intact

Engaged Employer

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)
avatar

Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Can buy extra holiday, good pension contribution, diverse employment, events

Cons

Pompous managers that gossip, lack of confidentiality, micro bullying, QA system, lack of consistency in the information given.

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Intact Insurance UK Response
4mo
Thank you for taking the time to share your experience of working here . We appreciate you highlighting some of the areas you have in your comments and will ensure they are fedback
1.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee and incentives that’s it

Cons

Out dated management, systems, infrastructure and general malaise amongst long standing staff who have one way and only one way of doing things

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Intact Insurance UK Response
4mo
We have been, and continue to, modernise our systems with significant investment across most business areas, to ensure we continue to be able to give our people the best opportunity to be successful in their roles. As a large organisation, we understand this can take time, but we will take your comments on board, and continue to upgrade as quickly as we can.
1.0
Jun 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Company is more profitable than it’s ever been and they pay bonuses. People I work with day to day are good people who mean well. Pay is ok. Benefits ok.

Cons

The North American culture is embedding in the company across all levels - you don’t care about people anymore and their lives, everyone is replaceable. They expect more, and more of people at all levels. Ideally we should all have no life outside of work and live for intact and to make the executive team rich. If you say something, you’re told you ‘can’t handle the pressure’ or you’re not living the values or the leadership success factors. Company has turned into a cult. If you challenge anyone from Intact your career is finished. Glad they are changing the name as it’s very different to the old RSA and doesn’t resemble the place where people were valued from the past.

Viewing 67 - 69 of 1,118 Reviews

Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.