Does Ingeus pay their employees well?

According to anonymously submitted Glassdoor reviews, Ingeus employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ingeus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Ingeus?

56% of Ingeus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ingeus 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ingeus?

Employment Advisor (118) , Employment Coach (60) , Restart Adviser (32) , Restart Advisor (31) , Caseworker (23) , Advisor (16) , Manager (15) , Functional Assessor (11) , Employer Account Manager (10) , Team Leader (10) , Career Coach (8) , Client Liaison Officer (7) , Employment Adviser (7) , Engagement Advisor (7) , Account Manager (5)

What are the pros of working at Ingeus according to real employee reviews?

"You make great friends and colleagues always willing to help as long as their job is similar to yours." ((in 60 reviews)); "Great people to work with who are all dedicated to the company's cause" ((in 43 reviews)); "they have some good benefits, my team was great" ((in 40 reviews)); "Good Salary and you are reminded of this any time you dare complain about the company and its targets" ((in 35 reviews)); "good pay and working from home is nice." ((in 35 reviews))

What are the cons of working at Ingeus according to real employee reviews?

"constantly changing management and poor pay" ((in 71 reviews)); "It seems that the senior managers have real contempt for their staff." ((in 28 reviews)); "Senior management should be flogged." ((in 15 reviews)); "No career progression not what you know who you know sad reality" ((in 14 reviews)); "There is bullying, intimidation and a complete lack of structure which often leaves teams stretched, stressed and disengaged with work." ((in 12 reviews))

Ingeus reviews

Compare reviews

3.3

56% would recommend to a friend

(775 total reviews)

Fiona Monahan

72% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ingeus has an employee rating of 3.3 out of 5 stars, based on 775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingeus employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

775 reviews

3.0

Jul 23, 2025

N/A

Caseworker

Recommend

CEO approval

Business Outlook

Pros

Good colleagues to work with

Cons

Nothing comes to mind at present

Ingeus Response

9mo

Thank you for taking the time to leave us a review. Kind Regards, Sarah

4.0

Jul 23, 2025

FBD caseworker

Finance, benefit and debt advisor

Recommend

CEO approval

Business Outlook

Pros

Pay is really good Managers are understanding Support in place Really enjoy helping people

Cons

Can be a mentally challenging job

Ingeus Response

9mo

Thanks so much for your thoughtful review! It’s lovely to hear that you feel supported by your managers and enjoy helping others—those are such important parts of the role. We understand it can be mentally challenging at times, and we really appreciate your dedication and care. Kind Regards, Sarah

1.0

Jul 19, 2025

Excessive work pressure

Functional nurse assessor

Recommend

CEO approval

Business Outlook

Pros

-High pay -Remote work -Equipment provided

Cons

-Number focused -Excessive work pressure - this is the highlight! After your training the pressure is just too much. The training phase was pleasant though. -Mentally stressful -Isolated work -The job itself is morally conflicting

Ingeus Response

9mo

Thank you for your honest feedback. We're glad you appreciated the pay, remote setup, and equipment support. We also hear your concerns about workload, pressure, and the emotional toll the role can take. Balancing performance expectations with well-being is something we take seriously, and your comments will be passed on to the management team. We truly appreciate you taking the time to share your experience. If you would like to discuss further, please reach out to us on careers@ingeus.co.uk. Kind Regards, Sarah

Viewing 61 - 63 of 775 Reviews

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Jobs at Ingeus

Service Delivery Manager

Remote

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Affiliate Practitioner

Remote

View job

Customer Relations Case Officer

Stockton-on-Tees, England

Functional Assessor PIP Hounslow

Ingeus

Ingeus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

N/A

FBD caseworker

Excessive work pressure

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