Infor reviews

3.9

80% would recommend to a friend

(5,758 total reviews)
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Kevin Samuelson

85% approve of CEO

69% positive business outlook

Infor has an employee rating of 3.9 out of 5 stars, based on 5,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Big, global company, Infor isn't a startup struggling to survive. Infor is focused on Cloud multi-tenant SaaS solutions. Many long term employees; some people must be happy. Unlimited PTO (See note in Cons though about small teams) A lot of remote positions.

Cons

Infor generally lags the industry in pay; I'm talking specifically about people with programming and cloud skills. We have a hard time replacing good people when they leave. It's rare to see them bring in top talent that could have gotten an employment offer anywhere. Annual raises and evaluations aren't exactly annual. They are usually late during my tenure, that means over the years, they are averaging out to less than annual evaluations and raises. That adds up to a missed raise or two if you've been here long enough. Very lean staffing, small teams. Impacts: - If your position will carry a pager - be mentally prepared to be on call a lot. Make sure your significant other is prepared for it too. - Unlimited PTO, but when your team is very small - good luck taking advantage of that. Not a lot of support for remote workers. I got a modest one time allowance when hired to buy some office stuff (years ago). They stopped my internet allowance, saying most people have high bandwidth internet anyway. No phone allowance even though I carry a pager and have corporate apps on my phone. Whatever money they save by having smaller offices, they must just add that to the profit column. If you're position will be remote, be prepared to be REMOTE. Don't expect periodic get togethers, bonding, team Christmas meetups or anything like that. Whatever the travel budget is, doesn't seem to have this in it. But to be fair, that could be a pro for some people. It's kind of rare to get to go to formal on-site training classes. But don't worry, they'll sign you up for some cheap online course/program so they can check that "we provided training" block. We have had a couple of layoffs when they fired many people indiscriminately, including some good people, without trying to place them on other teams. Which was incredible to me because there were teams that could have used them. This is rare, but I've seen it. Very very flat organization. That is good in some perspectives. But in terms of career progression it feels kind of limiting. Lots of lift and shift products; which although they have been smartly moved into a cloud architecture, they suffer from legacy decisions; things that just don't make sense in the cloud but we do it because that's how we used to do it on-premise and its what the customers expect. Many of these applications will never perform as well as applications designed first for the cloud. For the most part, DevOps means Dev talks to Ops regularly; it in no way means a cohesive team. This is a bigger negative in the cloud than you would imagine.

1.0
Jul 1, 2021

Disjointed Company, toxic & abusive environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Above average compensation - No defined processes, so you have freedom

Cons

This place is toxic to the core. Every company & product acquired by Infor came with its own culture and personnel, so there is no assimilation. Every team operates in a silo and actively fights with each other for attention and resources. Additionally, employees jealously guard their areas of expertise and job duties, for fear that they could be replaced if someone were to learn what they know. As a result, this leads to infighting and backstabbing among employees. Good luck if you're a new hire, as nobody will help you, or even answer an email. Managers keep their managers in the dark as much as they do their employees. Vicious beratement on team calls is common, so nobody dares to speak in meetings. "New" products are mostly vaporware, with no real product development strategy or even client success stories. This place is rife with the worst of Oracle & Peoplesoft castoffs who are simply collecting a paycheck until it's time to retire.

1.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

One benefit is that you don't work for free and at least make a below market salary. Very few coworkers are easy to work with.

Cons

Constant micro-managing. There is always a constant sense of instability, high turn over rate of employees and too much movement within the company. The training is very poor from the start, there is little documentation to help you support when handling cases. The software is the worst thing I have ever used in my lifetime. I have no idea how customers or companies buy in to this. The software Support 2.0 that is used to handle cases is the WORST software to use and the company does a very poor job providing adequate resources to help you do your job. You get easily reprimanded if don't answer to clients on time. Co-workers can be very toxic working long hours and making their job their LIFE. Upper management doesn't say a thing about it though because it helps their bottom line. You nothing more than a number here and must take cases and make sure you are responding on time otherwise you will be punished. There is zero company culture here. If you can't fit in the click then you're pretty much screwed and left out. My best advice to all of you who are seeking a job and are desperate, please do not make the choice to come here. Otherwise, you will feel miserable every day of your life. If you MUST and NEED the job then save as much as money as you can, but keep your resume updated. Continue applying to other jobs and NEVER stop. This company is too volatile to those who seek a stable career. This company is not about the employee but for rich. Everyone is a just a warm seat that can be easily replaced. Good luck.

Viewing 121 - 123 of 5,758 Reviews

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