IKEA reviews

3.4

54% would recommend to a friend

(9,111 total reviews)
avatar

Juvencio Maeztu

64% approve of CEO

47% positive business outlook

IKEA has an employee rating of 3.4 out of 5 stars, based on 9,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
3.0
Dec 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Health care is great. Good company sustainability wise.

Cons

Recent overhaul of management system and job processes. Shifted focus completely to the customer at the expense of coworkers. No room for moving up- unless someone physically leaves the store there aren't management positions.

4.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Work felt like play to me because I love design and furniture. They have restructured the Communication and Interior Design Dept. since I left, but I was in charge of designing and mantaining the room sets, and work in collaboration with the Sales dept. Benefits are great. My coworkers who had babies while working there said all they spent at the hospital was $300 for the delivery. You also have the opportunity to travel to other IKEA's overseas or domestically (expenses paid) to help with the buildups of new stores.

Cons

The pay is not great, and you have to help the Sales dept. on the floor during big holidays (Black Friday etc...) even though you are not in the Sales dept.

2.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

If you're a support role, a team leader or a manager, then working at IKEA for a while is great for your resume. The coworkers are the heart of the business, where upper management aren't. When I worked at IKEA I was very passionate about my job and enjoyed the role I was in, I enjoyed my interaction with coworkers.

Cons

Where do I begin? Very long hours, no support, expectation to give up any semblance of your own life, with a promise of progression that never comes. Even if you have proof of your hard work and accomplishments, it accounts for absolutely nothing. They claim that culturally they welcome different ideas - but not true, you conform or life becomes difficult for you. If you injure yourself on the job, they see you as a liability - if you were once seen as an up and coming talent, once you injure yourself or admit you can't cope with the volume and pressure of the work, you're no longer valued as an employee. Conform and don't complain. Steering. Totally incompetent and intimidating to those below them. Talk in circles, extremely bureaucratic behaviour, incite drama and arguments between departments, intimidate and bully coworkers from departments other than their own. I even witnessed steering managers taking credit for work that other people did. Then the apple doesn't fall far from the tree in Middle Management. Some of the managers tend to be sociopaths, business psychopaths - again, bully and intimidate, try to hide their incompetency. If you have thin skin, don't apply for a job at IKEA because there are mean characters everywhere, waiting to tear strips off you.

Viewing 97 - 99 of 9,111 Reviews

Glassdoor has 18,614 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.