IKEA reviews

3.4

55% would recommend to a friend

(9,090 total reviews)
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Juvencio Maeztu

64% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.4 out of 5 stars, based on 9,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
4.0
Jul 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility. They really accommodate for your schedule. Vacation time is very generous and vacations are usually allowed most times of the year when planned for. The team atmosphere can be very fun to work in and there are a lot of opportunities for building friendships. They do well to develop people up to a certain point. There is good opportunity for lateral movement and educating one's self. Different business areas operate in different manners. There is work to be done in and out of the public eye so you don't always have to be dealing with customers. The benefits package is very good and it is offered to all employees working 20hrs/wk or more.

Cons

Pay is low like all retail. The maximum pay increase, without earning a promotion, is $1 per year. That's the maximum! In my time there not one person received the maximum possible increase. This is lackluster to say the least. The meager pay increase adds to turn over. And turn over is a big problem. Since pay rates tend to be low people move in and out of the workforce regularly. This adds a lot of repetitiveness in training and retraining. Management can be somewhat disconnected from reality as most have never worked outside of retail. They don't always understand the non-retail world.

3.0
Jul 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere, competitive pay, benefits for all workers, even part-timers on a proportional basis. Not alot of corporate heirarchy. Fun products. Attempt to get all coworkers onboard with product sales, in all departments and at all levels. Chance to transfer to other stores if you wish to move. Willingness to innovate

Cons

Unless you are Swedish you will never be a senior manager at the company. Very closed ranked. Also, alot of favoritism that can turn on a dime...what (or who) is in and hip at one moment can be looked at as out of date and dispensible shortly thereafter, and usually without alot of warning.

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits package. Medical, vision, dental, 401K, and tuition reimbursement.

Cons

IKEA works with suppliers all over the world. At times items that are more popular sell out very quickly once released and new supply can be slow in coming. This often frustrates our customers and they are not shy in telling us so. Quite a bit of time is spent defending the company to our customers rather than helping them. Most of the emphasis is given to the brick and mortar stores which makes our customer base limited. Internet and catalog shopping is limited.

Viewing 9088 - 9090 of 9,090 Reviews

Glassdoor has 18,573 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.