IKEA reviews

3.5

56% would recommend to a friend

(9,135 total reviews)
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Juvencio Maeztu

67% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.5 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
1.0
Jun 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits , and competitive pay. Good company culture when working at most locations .

Cons

Upper management has a culture of that is non inclusive. This location has the highest turnover in the company. They do not know how to lead , they just manage and can’t get anything done . They do not live the company’s values in any which way or form. It’s sad to see 100% turnover with new hires at this location. Bad training from steering management all the way down the coworker.

2.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Proper work-life balance: no taking work home; - Rather flexible schedule; - Nice coworkers and immediate management;

Cons

In a few words: new store management. Since February, all non-salaried, non-FT coworkers saw their hours cut 40% with the explanation of "poor financial performance of the store", following a FY 2021 bonus. The store has been consistently outperforming IKEA goal metrics by 5-25%, and had been busy spectacularly busy before and remained after the hour cut. Such a cut is seen as a move to drive older employees out in order to optimize the budgets by eliminating RRSP match, higher hourly wages of said employees, and re-hiring students and teens on minimum wage with no benefits on 12 hrs/week. Needless to say, 30-40% of the total employee headcount left, and since the workload and compensation have remained the same, the result has been a nosedive of customer service quality, burnout of employees, loss in sales and customer satisfaction, and even more people winding up to leave the place. IKEA North York is a perfect management textbook example of how not to manage a successful business.

Viewing 310 - 312 of 9,135 Reviews

Glassdoor has 18,657 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.