Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jul 17, 2024

Experience was a 7/10!

Recommend
CEO approval
Business Outlook

Pros

Health benefit options/cost plus hotel comp rooms and discounts are excellent. Love the fact that the Hyatt portfolio is constantly expanding to include many different brands and types of hotels internationally. So, as a company, you feel very secure that the company is making the right decisions and investments to grow the company.

Cons

Here's where Hyatt can do better...more diversity in leadership roles, especially at the corporate level. It still looks like the same, non-BIPOC leaders/directors/vp's, continue to lead and get promoted to the high profile properties or corporate gigs. My compensation was very low compared to other industries. Even though I got promoted several times throughout my career with Hyatt my promotional increases and annual increases were low and I left feeling that I wasn't paid what I felt I was worth.

2.0
Jun 24, 2024

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Learning Resilience Self Motivation Problem solving

Cons

Poor communication Abuse of authority Low salary Lousy and abusive supervisor Dolly D'souza

2.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

They work around your availability as long as your upfront and notify them ahead of time.

Cons

The GM is very moody and is not very helpful when needing assistance. Management refuses to give pay raises despite the team's hard work and dedication. The managers are involved in a lot of drama and so are many people on the team.

Viewing 256 - 258 of 6,970 Reviews

Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.