Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Apr 2, 2025

Great Team

Recommend
CEO approval
Business Outlook

Pros

Small Property, good location, and fun team to work with.

Cons

Pay grade has not changed until changing the department.

4.0
Apr 2, 2025

Wish I could have stayed

Recommend
CEO approval
Business Outlook

Pros

By far the most welcoming and supportive environment I've worked in. Immediate supervisors who are compassionate and encouraging. I genuinely liked what I did even during times where I felt overworked and was dealing with rude and aggressive guests. Beyond that, the perks are tough to beat.

Cons

Pay could have been better. Despite clear and transparent paths for advancement, the opportunities either kept getting pushed back or just never materialized. Layoff decision came from so far up the chain no one in immediate management knew it was happening.

Viewing 244 - 246 of 6,970 Reviews

Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.