Hyatt reviews

Mandatory over time (might be a positive to some) never having the opportunity to have full weekends off. Poor equipment, and lots and lots of tech issues! If you are down due to their system you are paid half your wage and sometimes you might be down for days as they try to figure out what the problem is. Management...This is the main reason I left, they moved teams around I drew the short stick. Many people from my team have left, and most not speak up, but every one of the left because of the management. ONE Team managers could care less, the only time I ever spoke with either manager was when I had a problem, the never coached me, or even took the time to know who I was. One of the managers (the guy who's name starts with a J) was horrible to you if you had a tech issue, he always made us feel like we were making it up. The leads were ok, the one I had was dry and boring and basically told me what I needed to do to keep from getting let go. Anyone who's been in management knows that some positive feedback is always appreciated by their employees.

Lately a lot of focus on cutting spending and labor which makes sense but it doesn't align well with the care culture we are supposed to provide for our guests and our associates. You need to be fully staffed and compensate fairly to provide excellent service and I feel like cutting heavily and having too aggressive a budget doesn't leave hourly associates feeling secure or us managers feeling supported - more stretched thin. But I imagine it feels like this in hotels everywhere right now.