Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked with some of the most supportive and hard-working teammates I've ever met. The frontline staff truly cared about delivering exceptional service and had a strong sense of teamwork.

Cons

Recent layoffs felt impersonal and poorly communicate, leaving many long-term employees blindsided. There’s a growing sense that financial priorities outweigh employee well-being, which is disappointing for a brand that markets itself on care.

5.0
Jul 28, 2025

Awesome company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Work life balance Fair pay and competitive Growth

Cons

I am not too sure of cons

Viewing 220 - 222 of 6,966 Reviews

Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.