Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy, flexible, tons of perks.

Cons

Pays slightly less then other hotel reservations centers, but you get benefits sooner.

4.0
Aug 1, 2025

Long hours

Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic, people love what they do and often have been with the company for a long time.

Cons

The hours are long and grueling in Rooms - more often than not I work 11 hour days and get off work close to 3am. I have no life outside of work.

1.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Hotel Discounted Rooms benefits PTO

Cons

Everything, poor leadership and direction

Viewing 217 - 219 of 6,966 Reviews

Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.