Hyatt reviews

3.9

73% would recommend to a friend

(6,961 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at Hyatt at home has great benefits such as free hotel stays and full medical benefits.

Cons

The downside of working for Hyatt at home is when your system goes down.

4.0
Apr 11, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Excellent staff Well trained leaders Professional but fun work environments Opportunities to move up

Cons

Moderate pay Schedules are not very flexible Not much money in the slower seasons

2.0
Nov 2, 2015

20+ Year Employee Has Had It!

Recommend
CEO approval
Business Outlook

Pros

Great employee benefits (free rooms,401k, healthcare). Caring employees at middle management level and below.

Cons

CEO seems personable but very removed from reality of corporate operations. Making decisions that are borderline unethical at the executive level. My reputation was being smeared by high level executives to push through a controversial piece of technology; luckily this was clearly documented but they were in Senior VP positions so had to leave. Upon departure, was essentially kicked out - not even an exit interview. At the hotel level probably ok, but at the corporate level they are very much looking only for "yes" men and not interested in what's good or right at the regional or hotel level. You can see this in their product distribution, opening hotels with the wrong brand or making up crazy new ones. Company is very risk averse, lost opportunities to buy other companies - this shakes down the ladder. Overall the corporate or regional offices are not a great place to work for someone looking for an ethical, caring or creative place.

Viewing 16 - 18 of 6,961 Reviews

Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.