Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Dec 23, 2025

It’s just ok

Recommend
CEO approval
Business Outlook

Pros

Money could be better but not bad.

Cons

Department has too many managers. If you’re not kissing the ground they walk on, they’ll do anything they can to get you fired. Department director likes to throw tantrums and tables. HR has been notified multiple times of this behavior and nothing comes of it.

5.0
Dec 17, 2025

Relaxed but engaging

Recommend
CEO approval
Business Outlook

Pros

Intro to administrative work environment

Cons

Customer service can be exhausting

Viewing 91 - 93 of 6,963 Reviews

Glassdoor has 8,083 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.