Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 27, 2025

Nice place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything fine for a freshers

Cons

None from my end tbh

3.0
Dec 24, 2025

Cool place to work

Recommend
CEO approval
Business Outlook

Pros

Expansion on customer service skills set in a 4 star setting More awareness about how hotels work and hospitality industry within hostels Good perks except I can’t use in current workplace Staff foods Free coffee

Cons

Stupid higher management like directors and owner as it’s a franchise not Hyatt owned ( I’ll change it when they own it and it’ll be the best workplace like in 2019

3.0
Dec 23, 2025

Needs better management company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hyatt Connect is a plus if we actually had the time to explore the tool

Cons

Schulte is not adequately managing the brand

Viewing 88 - 90 of 6,963 Reviews

Glassdoor has 8,083 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.