Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jan 24, 2015
Recommend
CEO approval
Business Outlook

Pros

There are a lot of incentives to keep front desk agents motivated. Pay is pretty good! They started me a lot higher than I expected. They try to do a lot of employee activities.

Cons

They often move from one objective to the next before even updating staff as to whether they have met their goal as a team. At first I felt like they really cared about your personal growth but over time it seemed like they just wanted to portray that they care but didn't follow through.

2.0
Jan 2, 2015

Worst experience of my professional career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, depending on location. I would love to work for Hyatt again, but would be extremely careful about which location I choose. They offer fair compensation and good holiday and health benefits.

Cons

My immediate supervisor live and breathed her job and had no work/life balance. She expected that from her staff also. Was extremely unfair in her views of her employees. Wanted clones of herself. The New Orleans full service property is an extremely difficult work experience.

Viewing 88 - 90 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.