Hyatt reviews

3.9

73% would recommend to a friend

(6,961 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

It’s all about career opportunities… this is a place where the staff really are very good friends. It makes it a great place to work as you enjoy the people you work with. There is structure and support for further training and development here; however, associates are empowered to find unique ways to make our guests stay more enjoyable as well as the ability to find your own way to be successful at Hyatt. Our best ideas and innovations come from those who work with our guests every day. I started off my career with Hyatt in an entry level position and worked in many different areas of the business. You can grow with this company and yet have many different experiences. Can't beat the benefit of staying at other Hyatt properties for free.

Cons

The hospitality business can mean long hours at times. It is about pleasing our guests and we run a 24 hour operation. This cn be challenging at times.

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

"family" culture creates a positive daily experience

Cons

Promotions of people who may not be ready because they understand our "culture"

4.0
Jun 12, 2008

Hyatt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the largest and recognized leading companies in the hospitality industry. Salaries are on average.

Cons

The communication process does not work fully. The "top--down" information does not flow.

Viewing 6958 - 6960 of 6,961 Reviews

Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.