Hyatt reviews

3.9

73% would recommend to a friend

(6,961 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Sep 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Hyatt has a lot of opportunity for growth if you are willing to relocate and you can move up rather quickly as Hyatt has a lot of mid level managment. If you like to travel you can't beat th travel perks but you also have to be willing to sacrifice your life if it doesn't fit into Hyatt's plan.

Cons

Pay is at the low end of the pay scale and not much emphasis is put on recognition. Too much focus on a job done poorly than on a job well done. Hyatt lacks an understanding of a work life balance and does not encourage such a life for their line level employees. There is a strong disconnect between upper management and line employees.

3.0
Sep 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Ability to grow and be on a fast track. Hyatt does a lot of promoting from within, which is great for any individual working for the company.

Cons

Working with unprofessional individuals who at times are not even competent to do their job, yet because they have a hospitality degree, they are considered intelligent for the industry. Promoting from within without the actual training for development for those associates.

5.0
Sep 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at the Hyatt Place is the amount of connection you can have with the guests. Being able to check them in and then serve them beer/wine allows you the opportunity to really get to know the people staying at the hotel. Ours is a pretty busy location, so you learn all sorts of things about the U.S. from the people that you meet!

Cons

My property doesn't really foster promotion, notably because there isn't much room for promotion at the Hyatt Places. The other thing is that we are being paid front desk attendant pay to be a concierge, front desk attendant, bartender, barista and cook... that's hardly worth it...

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