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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,961 total reviews)
      avatar

      Mark S. Hoplamazian

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Oct 20, 2008

      If you are a good hotelier you should join Hyatt

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a family run company. Once you are part of the inner family circle you are hooked. You can make a career by traveling from one exciting city to the other experiencing different cultures learning new languages and enjoying life to the fullest. If you are stuck in one place you will need a bit more patience but if you are good, you will succeed.

      Cons

      Pay is never good in any hotel company, nor are the hours. Hyatt leaves a lot of freedom to its individual hotels, hence the experience will not be consistent. Each hotel is reflecting the culture of its General Manager or Regional VP, which at times might be a downside working for this otherwise phenomenal company.

      4.0
      Oct 18, 2008

      1 of 3 Great hotel companies besides Four Seasons & Marriott

      Revenue
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlike other hotel companies Hyatt genuinely takes care of their associates. Credibility counts, GMs and VPs have worked their way up in the organization and the average tenure of top brass is 15+ years. Every hotel you work at have associates who have been there for 10-20-30 years............ speaks volumes about a company's culture of respect and care.

      Cons

      It's not a 9 to 5 job, not for the folks who are not passionate about 'hospitality'.........it's a way of life - hard work, orchestrated group effort yet rewarding.

      4.0
      Sep 29, 2008

      An industry leading company with industry leading employees.

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hyatt is an industry leader. It is definitely a great place to start a career. At my location the turnover rate was very low, and generally meant that the person leaving and being replaced had been moved to a new job within the hotel or was promoted outside of the hotel.

      Cons

      Hyatt is a management company. Every hotel is independently owned, so your experience can vary widely. Luckily, my hotel has a top-notch staff. However, some people who transferred from other hotels have less than rave reviews about the staff from where they came.

      Viewing 6946 - 6948 of 6,961 Reviews
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      Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.