Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 746 reviews)); "And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 134 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 338 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 180 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

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Hyatt

Hyatt reviews

Item: Hyatt
Rating: 1
Author: Director of Resturants

3.9

73% would recommend to a friend

(6,963 total reviews)

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Sep 20, 2010

Hyatt

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home,

Cons

If you don't work in Chicago and you're in a home office, you sort of feel disconnected from other Hyatt employees

1.0

Sep 16, 2010

24 hrs a day: 365 a year.

Director of resturants

Recommend

CEO approval

Business Outlook

Pros

Working at a high end hotel provides a great deal of entertainment with the general public. You see the best and the worst side of life. If you can get vacation time you also get to travel to any Hyatt and stay for free, pick your location, Paris, LA, New York, you name it.

Cons

The hours are crazy and the turnover of workers ranges from 100 - 200% annually. The general feeling of management is there is always someone looking for a job so there is no need to pay well or treat them well. Every promotion is a chance to lower the pay scale.

4.0

Sep 7, 2010

May be good if you are a houry associate or in top management Not so good if you are stuck in the middle

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Promote from within Free or discounted rooms worldwide Good place to start your career in the industry. Managers care about you

Cons

Mid-level managers suffer (lots of hours, sometimes have no choice but to work as front-line employees) almost no job advancement if u r unwilling to relocate. some hotels are understaffed underpaid

Viewing 6880 - 6882 of 6,963 Reviews

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Reviews by job title

Hyatt

24 hrs a day: 365 a year.

May be good if you are a houry associate or in top management Not so good if you are stuck in the middle

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