Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 740 reviews)); "And some of the people that work there are great people whom I will miss." ((in 319 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "Tips and coworkers were great" ((in 126 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 383 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 329 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 177 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 148 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Mar 30, 2014

Fun

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

I worked at the Hyatt Regency Buffalo, NY. I was in Housekeeping and the staff worked great together. For the most part, it was a well balanced staff.

Cons

Management had a high turnaround in every department there. Although the "back bone" of staff worked great together, management changed so frequently that the employees had a hard time adjusting to the comings and goings of management every few months.

4.0

Mar 24, 2014

Great place to start your career!

Front office agent

Recommend

CEO approval

Business Outlook

Pros

Hyatt's offers an awesome company culture, competitive pay, and great benefits! With properties worldwide, there is plenty of room for advancement.

Cons

As with any industry operating 24/7, time management is an important skill for anyone wanting work-life balance. Long hours, overnight shifts, turn-arounds, and holidays are to be expected.

3.0

Mar 24, 2014

Decent place to work as far as hotels go

Catering coordinator

Recommend

CEO approval

Business Outlook

Pros

The company tries hard to keep employees happy, and provides fairly good benefits. One great benefit is the availability of complimentary breakfast, lunch, dinner, and snacks throughout the day in the employee cafeteria. There are opportunities for advancement, however they tend to favor hiring Management Trainees out of college rather than promoting front-line employees into management positions. The hotel that I worked for also organized many different fun team events to promote comraderie in the team.

Cons

Very difficult to move up in the company into management positions, unless you go in as a management trainee. The compensation is also not great, but that is pretty standard for the hospitality industry. Because of the very corporate structure of the company, your contributions can sometimes feel overlooked.

Viewing 6658 - 6660 of 6,970 Reviews

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Fun

Great place to start your career!

Decent place to work as far as hotels go

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