Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is great to start in the administrative/business side, they seem to care about their employees, nice perks

Cons

Jobs are always opening and people are always moving around the company but promotion is all about who you know, if you're not hourly they don't care about your work-life balance even though they claim to, pay doesn't seem to equal work in management roles

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Hyatt Response
12y
Thank you for the feedback and taking time to write a review. You are right that people are always moving around and their are a lot of openings. We do our best to provide time off for those who work more in a typical workweek. We do care about work-life balance, but more importantly we need to encourage our leaders to understand what that means to each individual.
5.0
May 19, 2014

Amazing

Recommend
CEO approval
Business Outlook

Pros

Amazing company, great benefits. Easy to move up.

Cons

several steps to get to management, but doable

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Hyatt Response
12y
5 years is a great accomplishment! Thank you for sticking with us.
5.0
May 15, 2014

Love it here

Recommend
CEO approval
Business Outlook

Pros

Union!! Great pay, nice people to work with, renovated restaurant makes lots of money! Gym reimbursement, free dry cleaning, free lunch, employee appreciation dinners and luncheons. Workers and management are fun

Cons

Very physically demanding, parking expensive, and employee locker rooms are outdated. Guests can be overwhelming

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Hyatt Response
12y
So glad to hear that you love it! We do have some nice benefits when you think about it. I agree that the work is not for everyone, but those that love it seem to really enjoy creating an experience or making memories for our guests. Don't hesitate to provide feedback on the locker rooms to the local HR team there. Better yet, let them know how they can make them better!! Appreciate your feedback.
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Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.