Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 334 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 139 reviews)); "Tips and coworkers were great" ((in 128 reviews)); "Great opportunities to grow and develop" ((in 95 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 341 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 268 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 182 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

May 26, 2014

Solid management structure

Chief accountant

Recommend

CEO approval

Business Outlook

Pros

Great management, core ideologies are followed closely.

Cons

Slow advancement without moving every two years

3.0

May 24, 2014

Good and bad, lots of corporate meddling.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Made good friends with individuals. Good benefits, respectful scheduling.

Cons

Management doesn't always take things employees say into account. LIttle to no discipline with no call no shows.

5.0

May 21, 2014

My perspective of Hyatt

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great learning opportunity of the hospitality industry, decent compensation and great benefits. In the position I am in now, I am learning almost everything there is to know about running a hotel. Despite the fact that it technically an entry level position, I am still learning so much and have access to so much information in the form of reports, training, other departments and management

Cons

The Food & Beverage department has a lot of opportunity in the way employees treat each other. Before transferring to where I am now, I started in F&B and it was one of the worst "co-worker" experiences I've ever had. Most of my co-workers had very little respect or empathy for each other or the guests. However the department I am in now is much different and they seem to strive to make sure everyone is happy and content with their job :)

Hyatt Response

12y

Thank you for the feedback. We appreciate your candor and recommendations. As we strive to remain a great place to work, we certainly understand you may cross paths with some that may not be living up to this. For that, we apologize.

Viewing 6628 - 6630 of 6,970 Reviews

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Hyatt reviews

Company ratings over time

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Reviews by job title

Solid management structure

Good and bad, lots of corporate meddling.

My perspective of Hyatt

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