Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 337 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "Tips and coworkers were great" ((in 129 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 82 reviews)); "Good company and work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 264 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 183 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Aug 27, 2024

N/A

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Employee benefit, 12 nights free per year

Cons

Poor management and minimal career progression oppotunity

3.0

Aug 26, 2024

Okay Job/Good Experience

Group sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Learned a lot from this job as a dual coordinator reporting to two different sales managers in different hotels/locations. Left having a great understanding of the role and grew in my industry. Management company was awful and refused to fully staff the hotel which was the root cause of hiring people who could work two different jobs and proceed to under pay them.

Cons

Job required me to assist with operations and front desk agents several times a week which I knew prior to starting. I was split between being a Sales Coordinator and agent which ended up being a lot on my plate some days. Needed better work/life balance and hourly pay could have been better. Was expected to do everything myself with limited assistance as the team was way too small.

4.0

Aug 26, 2024

Good pay for an okay environment

Barista

Recommend

CEO approval

Business Outlook

Pros

They host events for their employees throughout the year to help them feel appreciated. If you are a good employee to them, they will treat you well and listen when you have suggestions or concerns.

Cons

Some upper-management struggle to connect with customer-facing employees and there is sometimes a little drama because of that.

Viewing 637 - 639 of 6,973 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

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Guest Assistant / Telephone Operator

Guest Services Officer - Front Office

Barcelona

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Hyatt

Hyatt reviews

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N/A

Okay Job/Good Experience

Good pay for an okay environment

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