Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Aug 27, 2024

It was just Okay

Recommend
CEO approval
Business Outlook

Pros

Coworkers, free food, laid back environment

Cons

Laid back environment (not a lot of rules, but there wasn't anything to do to pass time) Lack of training (I was told we needed three days back to back of training to understand the ropes. I was shown quickly how to use the computer, then basically left by myself the next shift. I didn't know how to answer any questions. Didn't know how to check out people, or do walk ins, I was part time, so it makes sense, but I still should've been taught everything) Management (I worked later in the afternoon, and never saw management, if there were big sporting events checking in, they would leave before they showed, so we were left to deal with all of the chaos, and all of the noise complaints.)Communication (I was never sent the schedule, even after calling management, and texting for updates. I never knew when I needed to come in, it was always sent out the day before the week started)

3.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people that will help you learn the ropes.

Cons

You can get burned out quickly.

Viewing 634 - 636 of 6,973 Reviews

Glassdoor has 8,097 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.