Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 727 reviews)); "And some of the people that work there are great people whom I will miss." ((in 344 reviews)); "Tips and coworkers were great" ((in 135 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 135 reviews)); "It is a good work environment" ((in 84 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 373 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 340 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 269 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 184 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Sep 21, 2024

A good start or career . it's what you make of it

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, easy to learn job

Cons

you have to have thick skin, be able to work with all types of personalities, be able t0 solve problems independently

5.0

Sep 19, 2024

Working at Grand Hyatt Manila

Assistant manager - front office

Recommend

CEO approval

Business Outlook

Pros

Having worked at several hotels, I can confidently say that Grand Hyatt Manila's company culture is exceptional. The leadership team provides excellent guidance and support, while my colleagues feel like family. Grand Hyatt Manila's salary package is slightly above other 5-star hotels in the Philippines. Additionally, Hyatt offers a generous benefit of 12 complimentary nights per year at other properties. This perk is significantly more than what I've experienced at other hotels, in fact other hotels don't even have this benefit. If I'll have the chance in the future, I would like to be back in Grand Hyatt Manila or another Hyatt property.

Cons

It's a bit hard to do public transportation to BGC. Parking is expensive if you bring your own car.

4.0

Sep 17, 2024

Working for Hyatt...

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

They are very flexible with scheduling so work/life balance was great.

Cons

1. Can get very busy specially over the summer so guests so you deal with a lot of frustrated guests. 2. There wasn't any opportunity to advance to a supervisor or management role

Viewing 601 - 603 of 6,973 Reviews

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A good start or career . it's what you make of it

Working at Grand Hyatt Manila

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