Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hyatt

      Is this your company?

      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,973 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Nov 1, 2016

      Reservations

      Reservations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free rooms. Long training. Nice coworkers. Fairly easy job once you learn all the departments.

      Cons

      Zero time in between calls. Not allowed to clock in early to bring up programs or read daily emails. Must clock in only for call taking. Surely class action lawsuits on the way. - Back to back calls with the most stringent stats you must adhere to. Lost time, unavailable time. Must sell rewards program and credit card on just about every call, credit card has terrible pitch "spend 2000 in 90 days" I've had multiple customers laugh right in my ear.

      4.0
      Oct 20, 2016

      Senior Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture, work / life balance, pride in brands and quality of hotels, travel perks, ability to grow and develop career within company

      Cons

      Poor compensation and benefits, lack of diversity in executive and upper level management positions, poor onboarding experience with lack of training

      4.0
      Oct 19, 2016

      Server Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits; easy to get along with co-workers

      Cons

      Late hours, work all weekend, holidays

      Viewing 490 - 492 of 6,973 Reviews
      Related searches: Hyatt jobs | Hyatt salaries | Hyatt benefits | Hyatt interviews | Hyatt conversations
      ReviewsHyatt reviews

      Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.