Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 142 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews)); "Training was great and hotel reputation helps sell group" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 340 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Nov 9, 2018

dos

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Name recognition, employee travel perks

Cons

none really, good product, not in all cities

1.0

Nov 9, 2018

Don't even do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's like having brothers and sisters working woth you most days. The lowest employees (who speak english anyway) are supportive to those in their department.

Cons

Where do i begin? Probably with the employee elevators. They either don't work or just one works. And it takes them over a week to fix them. Management is. Grotesquely over priviledged; %90 of them don't even know how to do any of the minimum wage jobs, but they know how to ask someone to do things they could have done themselves and when things get crazy they are almost useless. The hyatt doesn't care about it's main restaurant until a customer complains. And even then they try to blame it on their employees. The turnover rate is disturbing to say the least. And Banquets gets whatever they want. They will take things from other departments and not bring them back. They force people to help them with the promise of higher pay while you're up there and once you get there they don't want to let you leave. And it is almost impossible to get anyone from banquets to help if they are not scheduled to help and they keep their pay rate(which is more the minimum wage.

4.0

Nov 7, 2018

Security

Security officer

Recommend

CEO approval

Business Outlook

Pros

Support when you need it

Cons

Varying shifts, cut hours when business drops off

Viewing 391 - 393 of 6,970 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

Barcelona

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Guest Assistant / Telephone Operator

Barcelona

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Front Office Trainee (Internship)

Barcelona

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Guest Services Officer - Front Office

Barcelona

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Hyatt

Hyatt reviews

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dos

Don't even do it

Security

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