Is Humana a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Humana have rated their employer with 3.4 out of 5 stars in 40 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Humana now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Humana .

Does Humana pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Humana with 4.0 out of 5 stars based on 40 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at Humana .

What are the top reviewed jobs at Humana?

Customer Service Representative (210) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (69) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 867 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 546 reviews)); "Work from home is great!" ((in 469 reviews)); "Great people and job flexibility" ((in 269 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 190 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 143 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 139 reviews)); "Constant reorganization and layoffs." ((in 127 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 96 reviews)); "Too much of favoritism and good work never reaches the Sr." ((in 71 reviews))

Skip to content Skip to footer

Notifications

Humana

Humana Customer Service Representative CSR reviews

3.4

70% would recommend to a friend

(40 total reviews)

Jim Rechtin

Not enough data to show CEO approval

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.6

Senior management

3.5

Culture & values

3.5

Work/Life balance

Customer Service Representative (CSR) employees have rated Humana with 3.4 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

5.0

May 29, 2024

Csr

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home is great

Cons

None that I can think of

5.0

May 29, 2024

Humana

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good experience Good location Good staff Payment

Cons

i don't have any coin

5.0

May 14, 2024

Family oriented company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay, great benefits, flexibility in schedule

Cons

Rude customers, high call volumes

Viewing 7 - 9 of 40 Reviews

Top companies for "Compensation and Benefits" near you

Northside Hospital

4.0★Compensation & Benefits

Alberta Health Services

3.5★Compensation & Benefits

B. Braun

3.6★Compensation & Benefits

HHH

3.9★Compensation & Benefits

Jobs at Humana

Utilization Management Administration Coordinator - SNF

Direct Marketing Sales Agent

Internal Sales Agent, Broker

Lead, Engagement Marketing (Telephonic Channels)

Senior Business Systems Analyst

Humana reviews FAQs

Humana reviews Humana Customer Service Representative (CSR) reviews

Humana

Humana Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Csr

Humana

Family oriented company

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Humana reviews FAQs

Jobs at Humana