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      Humana

      Engaged Employer

      Humana reviews

      3.6

      61% would recommend to a friend

      (7,607 total reviews)
      avatar

      Jim Rechtin

      60% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 12, 2010

      Fair employer in tough industry

      Strategic consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Humana is a good place to work. While the industry is going through tough times, they were one of the last large insurers to do reductions. There is a culture of providing great service to our consumers which makes it an employer I can stand behind.

      Cons

      The biggest con to working at Humana is the current environment for insurers in general. In addition, opportunities for advancement can be somewhat limited, but that may change in the future as reform shakes out.

      1.0
      Oct 12, 2010

      Sell Less for More

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the things that attracted me to Humana was their commitment to great customer service. The corporate offices in Green Bay truly fulfilled this promise.

      Cons

      Humana's health premiums and renewals were very high compared to competitors in the industry. It was very apparent that the focus was on profitability versus growth. I'm all for making a profit, but a philosophy that should be adopted would be - Sell more for less. To me their goal is just the opposite of that statement. While they provided excellant customer service to their external customers, they did not extend this same sentiment to their own employees. Compensation would be inaccurate, HR would not return calls when promised, management did not support employees ideas.

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      Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.