Is Humana a good company to work for as a Inbound Contacts Representative I?

Inbound Contacts Representative I professionals working at Humana have rated their employer with 3.5 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative I Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative I interview questions at Humana .

Does Humana pay Inbound Contacts Representative I employees well?

Inbound Contacts Representative I professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 52 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative I salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 853 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 542 reviews)); "Work from home is good." ((in 478 reviews)); "Good work life balance which is great" ((in 289 reviews)); "The flexibility and people are great!" ((in 274 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 146 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 126 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Poor Management and too much favoritism" ((in 73 reviews))

Skip to content Skip to footer

Notifications

Humana

Humana Inbound Contacts Representative I reviews

3.5

57% would recommend to a friend

(52 total reviews)

Jim Rechtin

73% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (52 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Inbound Contacts Representative I employees have rated Humana with 3.5 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative I professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative I professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

52 reviews

3.0

Aug 16, 2023

Good place to start

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Pay is okay to start

Cons

Back to back calls Mandatory Overtime

5.0

Aug 3, 2023

Pay

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great company

Cons

No cons really just question on pay start

3.0

May 24, 2023

My experience

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Great company with lots of advancement opportunities

Cons

Miscommunications among the programs that Humana offers current position, feels more like retail customer service, even though we are supposed to specialize in healthcare

Viewing 13 - 15 of 52 Reviews

Top companies for "Compensation and Benefits" near you

Northside Hospital

4.0★Compensation & Benefits

Alberta Health Services

3.5★Compensation & Benefits

B. Braun

3.6★Compensation & Benefits

HHH

3.9★Compensation & Benefits

Jobs at Humana

Humana Seasonal Opportunities - Remote

CarePlus Bilingual Call Center Rep - Puerto Rico

Claims Research & Resolution Representative 3

Group Medicare Consumer Engagement Professional

Humana reviews FAQs

Humana reviews Humana Inbound Contacts Representative I reviews

Humana

Humana Inbound Contacts Representative I reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to start

Pay

My experience

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Humana reviews FAQs

Jobs at Humana