Is Humana a good company to work for as a Inbound Contacts Representative I?

Inbound Contacts Representative I professionals working at Humana have rated their employer with 3.5 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative I Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative I interview questions at Humana .

Does Humana pay Inbound Contacts Representative I employees well?

Inbound Contacts Representative I professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 52 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative I salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 843 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 562 reviews)); "Work from home was good" ((in 467 reviews)); "Good work life balance which is great" ((in 292 reviews)); "Great people and lots of energy" ((in 264 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 148 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 144 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 126 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 104 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

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Humana

Humana Inbound Contacts Representative I reviews

3.5

57% would recommend to a friend

(52 total reviews)

Jim Rechtin

73% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Inbound Contacts Representative I employees have rated Humana with 3.5 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative I professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative I professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

52 reviews

5.0

Jan 26, 2022

Good Call Center Gig

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Benefits, Management, Compensation. 401(k) match is generous

Cons

Seasonally very busy during open enrollment.

2.0

Dec 27, 2021

salarty

Inbound contact representative i

Recommend

CEO approval

Business Outlook

Pros

I guess the salary is ok for the job.

Cons

The job is boring, you need to go through hoops to use your earned PTO.

2.0

Nov 10, 2021

Worst Training Experience EVER!

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Pay is great Depending on schedule received, hours of operation aren't terrible

Cons

Awful training experience they do not care about their employees at all

Viewing 34 - 36 of 52 Reviews

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Humana Inbound Contacts Representative I reviews

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Reviews by job title

Good Call Center Gig

salarty

Worst Training Experience EVER!

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