Howden reviews

3.8

66% would recommend to a friend

(592 total reviews)

David Howden

79% approve of CEO

62% positive business outlook

Howden has an employee rating of 3.8 out of 5 stars, based on 592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Howden employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

592 reviews
2.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

staff are ace. make it worth working here. my team manager is amazing and they can't do enough for me/us. they constantly fight the teams corner and have our backs.

Cons

The treatment of employees is awful. Mental health is not a focus, it's all about how much you can milk out of one person. Promotion is not fairly displayed it's just given to the person the managers likes the most. The dress code is so old fashioned for men! Shirt tie black trousers even in 30 degree heat! I have seen colleagues in tears because of how they are treated. The turn over is ridiculous, I have been here 5 years and seen at least 25 people leave.... that is not normal. being severely under staffed during a very busy period has clearly taken its toll and I have watched people's passion/desire for the job die. I loved this job when I first joined. I learnt so much and progressed through my own hard work and determination! this place has mentally drained me and making that journey in every day is a constant battle! I know this review will be overlooked and responded with we take mental health very seriously and career progression happens all the time. I'm telling you from my perspective it does not! I really hope this review helps in someway or someone. please do better

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Howden Response
2y
Thank you for leaving feedback. This is not the experience we would expect our colleagues to be going through. We would appreciate if you could get in touch to share more of your perspective so we can understand what we need to improve on. Please message me on paul.sissons@aplan.co.uk
1.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros that I can think of.

Cons

Very unprofessional company and rude attitude toward ifs employees at all levels. Culture of Managerialism and micromanaging every each employee.

1.0
Apr 5, 2023

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

The front line team are amazing people

Cons

- working Saturdays and having to sort out your own cover if you need one off -don't take mental health seriously have seen several of the team being marginalised and being managed out of the busy as they refuse to accept the stresses of the job and are made to feel 'weak' for it (actual word I've heard used) - lots of expected unpaid overtime with a number of working days starting at 8 and finishing at 6:30+ -salary scale is very limited and no structure in place to understand expectation, also no bonus option at all. -management are not interested in put people first it is something that the excs say but not filtered down in anyway so comes across hollow - benefits package is bare at best with minimal holiday allowance no flexibility and in most cases only statutory levels of cover, introduced a 'health plan' which turns out it is a basic supplement package and only covers basic needs e.g eye tests. -lots of opportunity to move into different roles but only if you are 'chummy' with gate keepers in the business rather than based on merit and ability as I know of several individuals overlooked for jobs as certain members of upper management don't like them. -overall it is a business stuck in the previous century with a snails pace approach to change and only interested in making money and pretending that they are interested in the culture and the staff that work there.

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Howden Response
2y
Thank you for leaving feedback. We have done a lot of work with our branch network to ensure that peoples wellness and health are at the top of our priority list- When we say we are a people first organisation, we make sure it’s true. Our employee engagement survey results reflect this. Our benefits and our holiday package exceed our competitors offering and our family friendly policies are in the top 90th percentile. If your experiences were different then I would appreciate it if you could contact me on paul.sissons@aplan.co.uk
Viewing 19 - 21 of 592 Reviews

Glassdoor has 708 Howden reviews submitted anonymously by Howden employees. Read employee reviews and ratings on Glassdoor to decide if Howden is right for you.