Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Enjoyed fantastic travel benefits, health benefits, and after one year of continuous employment had the option to take 12 paid weeks of maternity leave. Great management structure and communication from corporate. Felt valued and respected.

Cons

Individual managers spoke down to people, top executives wanted things done with very little notice/ made last-minute changes that caused stress. Poor work/life balance working in HR.

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Hilton Response
6y
We very much appreciate you taking the time to provide feedback on your overall work experience. With regard to Team Member discounts and benefits we are glad you were able to use them as we strive every day to leverage our expertise in the hospitality industry to provide our Team Members the best rates and discounts possible. Thank you for your service to Hilton.
1.0
Oct 2, 2019

Toxic!

Recommend
CEO approval
Business Outlook

Pros

-Amazing team members, they made it the hardest to leave!

Cons

-Management is so toxic. They work you to death with no appreciation. Every day you walk in with so much anxiety becuase you know your walking into a circus. The culture is so toxic and nothing will ever change becuase of the management from the top. I worked at this location for 11 months and saw 5 managers just from the front office come and go.

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Hilton Response
6y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.
2.0
Sep 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice work space, good desktop support

Cons

No room for growth for certain people

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Hilton Response
6y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote.
Viewing 241 - 243 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.