Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "Great culture and working ace" ((in 332 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 180 reviews)); "Great hotel and travel benefits" ((in 178 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and weekends but that comes with hotels" ((in 419 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 164 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Nov 11, 2019

Excellent Company

Guest engagement specialist

Recommend

CEO approval

Business Outlook

Pros

They Listen to Their employees! Great employee and friends and family Room Rates! Work from home! Extremely Flexible

Cons

Career advancement is not often discussed with employees. Management is trying to bridge the gap though

Hilton Response

Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

1.0

Oct 31, 2019

Worked for one year

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros working for Hilton

Cons

Horrible place to work for

Hilton Response

Thank you for your review and offering feedback as we value your honesty. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

3.0

Oct 25, 2019

What is work life balance?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work environment and opportunities. 2 days work from home after 6 months in role (~9 months from start). decent health care coverage options. The Colonnade is a great office space.

Cons

Inconsistencies between Hilton Corporate and RMCC cultures and values. The biggest frustration was the consistent praise about the work life balance, but in reality most people work over 45 hours a week and working overtime is encouraged by management and clients.

Hilton Response

Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments. We wish you the best of luck in all your future endeavors!

Viewing 238 - 240 of 11,515 Reviews

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