Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Great travel perks and work-life balance is a real thing.

Cons

Depending on the team that you are a part of Hilton tends to be a boys club.

3.0
Jan 28, 2021

Good place to work but some challenges

Recommend
CEO approval
Business Outlook

Pros

Generally good work life balance, and a good culture for the most part. They have put effort into creating good working environments so most countries have pretty good offices.

Cons

Very toxic senior leadership, and generally very top down approach of management, especially when it comes to performance management and career progression with very unclear criteria for performance and progression. Some people therefore end up focusing on managing up, at the expense of collaboration with their peers.

3.0
Jan 6, 2021
Recommend
CEO approval
Business Outlook

Pros

At face value, my time at Hilton was full of great opportunities to travel and build up my resume. It would be remiss of me to not be grateful for those opportunities and the few lifelong friends I made in the process. That being said, this all came at the cost of a very high stress environment ( I know multiple people who would cry in huddle rooms thanks to the abrasive personalities they dealt with and the massive work load put upon them), passive and apathetic (or for some, down right MEAN) leadership and a lack of acknowledgement for hard work unless you kissed up to the right people.

Cons

Dependent on team, but for most marcomms team members, hours are often long and tedious with lots of travel (which can be fun, depends what phase of life you are in). In many cases Director levels and above don't do much (e.g: leave the office by 4pm to go home or to happy hour) but expect Senior Managers and below to stay late, always be available and single handedly manage agency teams. The environment was highly political and full of favoritism. The reward was high profile campaigns and a sense of pride to work for "cool" company -- pre covid, fancy team dinners/happy hours, snacks and swag were all the norm. Also, they severely underpay for marcomms rolles in the DC area. The travel perks and "glamour" keep people interested in working there.

Viewing 229 - 231 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.