Hilton reviews

3.9

75% would recommend to a friend

(11,514 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jan 5, 2026

so slow or very busy

Recommend
CEO approval
Business Outlook

Pros

people double tip on auto grat for room service. discounts on hotel rooms.

Cons

its either super slow or way too busy for one server handle.

5.0
Jan 5, 2026

Good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fair pay for servers

Cons

HR doesn’t take anything serious.

2.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure to work Very Good people (but depends on the location) Insurance is cheap

Cons

Very less pay, No Sick leave No Paid Holidays everything we need use in PTO even if you're Sick if you don't have any PTO you will be on LOP outdated Software and the Process

Viewing 211 - 213 of 11,514 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.