Hilton reviews

3.9

75% would recommend to a friend

(11,514 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I was happy working here for almost a decade and felt acknowledged and respected for the most part.

Cons

In 2010, management was great, welcoming, respectful, helpful, and a breathe of fresh air. They genuinely cared and wanted you to succeed. By 2020, that was all out the window. The new management, that came with the pandemic, could care less. They made work an anxious environment. No one really knew how to lead or wanted to. I used to love working there but loathed it by the time I parted ways in 2022.

5.0
Jan 6, 2026

I loved it

Recommend
CEO approval
Business Outlook

Pros

Great discounts, employee meals, and great coworkers and managers

Cons

You can’t get that many hours especially during slow season

Viewing 208 - 210 of 11,514 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.