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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,514 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      2.0
      May 6, 2010

      Went from good to bad after Blackstone

      Director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable hours Work -Life Blance Encouraged people to work from home Ongoing training

      Cons

      Compensation less than competitors Went from a good hotel company to a Blackstone nightmare Senior management lacks confidence in employees Embarassment after Starwood debacle

      2.0
      Apr 3, 2010

      Company has lost focus

      Hotel manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong brands and a lot of cohesion throughout the company. There is a lot of pride in the name and the hotels are very nice.

      Cons

      This compnay seems to have lost focus after they were bought by Blackstone. The layoffs and service cuts are distressing. Staff is not supportive. The brands linger with a lot of technology and no knowledge of how to use it.

      1.0
      Mar 18, 2009

      Totally disgusted.

      Restaurant server and bartender.
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel discounts were nice when you could use them.

      Cons

      The management is uninvolved. Labor and health issues in kitchen and throughout hotel. Mold is a huge issue due to multiple leaks in roof. Kitchen is not cooled. Workers suffer heat stroke and constantly sweat into food being served. Cooks eat while cooking and smoke often without washing hands. Major cleanliness issues; check any health inspection. Gross.

      Viewing 205 - 207 of 11,514 Reviews
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      Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.