Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Jan 24, 2016

Frond Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hilton Worldwide provides great benefits and rewards to employees, even employees that are employed by franchised Hilton Properties. At the Marco Island location itself, some of the managers are quite competent, truly want you to succeed and are quite kind. The pay scale for entry level is not excellent, but higher than the average.

Cons

Management are easily threatened by individuals who inevitably express work ethic, performance and desire to succeed at their level. If you demonstrate these types of characteristics, this place is not for you. The management is rather incompetent. I witnessed a multi-departmental management flux in a matter of 2 weeks. 5 departments, 5 different managers (all in the "click" of upper management) and majority of the individuals confessed they were not previously experienced within the departments they are relocating too. They praise individuals who are rude and incompetent to make them desire remaining beneath them, rather than relocating to a different department or possibly replacing the management in position itself. They will make multiple accusations daily, suggesting you made the worst mistake that could possibly be done, then when they pull up the records to verify, it actually verifies the opposite of what they were accusing. If you get an apology for it - wow! They must be feeling sick that day. If you are a great employee, who strives to work in a team environment with a positive work ethic, then this is not the company for you. This company is extremely unethical and does not value employees beyond what Hilton Worldwide wants to be provided to all Hilton Employees.

5.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, hard work is rewarded at the corporate managed locations

Cons

Long Hours and weekends required

4.0
Dec 3, 2015

Manager - Marketing

Recommend
CEO approval
Business Outlook

Pros

Lots of resources, and willing to try new things. There is plenty of internal support for all aspects of the job.

Cons

Leadership often provides different groups goals that work at counter purposes. There is a real need for more global oversight of strategy.

Viewing 169 - 171 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.