Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Jul 13, 2015

Office Worker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training Development Networking Experience of corporate Small functions so likely to work closely with senior management

Cons

CULTURE A toxic place to work - your manager will watch the way you walk and talk and will ask for feedback from everyone you work with and every piece of feedback will be used against you. This organisation takes performance management too far and gives you feedback on everything you do and it will get petty and personal. It is a very corporate environment, everyone is very conservative, closed-minded, judgmental and politically ignorant, expect to hear homophobic remarks and criticisms of the working class - this organisation is very backwards. If you are looking for a fun, friendly and open-minded place to work it is not for you. All they care about is efficiency and profit, they pretend they care about their 'team members' with an attempt to create a culture that recognises people but they only do this to improve their productivity, if they cared about their workers they would pay them above the minimum wage and would have a work-life balance policy. LOW PAY - EXPLOITATION This organisation exploits graduates who have university degrees and give people 'internships' as an excuse to pay them less money and to give people less employment rights, even though these internships are not internships at all; they are full-time jobs. What is even worse, these internships are often PA roles, an example of a lack of transparency. HIERARCHY The organisation is very hierarchical and your retention will depend on whether your subordinates like you. The VPs will get paid 90k+ bonuses and the contractors will get paid £10k less than the contractors down the road. WORK-LIFE BALANCE No work-life balance, these managers get up at 5am and work till 11pm, they have no life outside of work and have no time for exercise or interests. People who have entry-level jobs will work 8am-8pm and will also have little time to be with friends or will have no hobbies outside of work. This organisation expects you to work as efficient as a machine and demands you to make no mistakes, if you make any mistakes they will threaten to terminate your employment. Expect to receive other outrageous demands. MEANING If you want to work somewhere where you feel that you are adding value to the world, do not work here - you will be an active part of capitalism (making the rich richer and the poor poorer). This is a global organisation which is sucking away the profit from small businesses and local communities. Even if they pretend they give back to the communities through charity,they are still exploiting workers through low pay and are erasing local hotels and economies. You are only helping the owners and VPs become richer.

5.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home, great benefits. great pay, awesome people.

Cons

The only cons are those that come with any call center: long hours sitting, tons of repetitive calls.

Viewing 118 - 120 of 11,509 Reviews

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