Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Feb 28, 2026

Management needs work

Recommend
CEO approval
Business Outlook

Pros

Hilton discount is a nice low price.

Cons

Management didn't communicate very well with each other or staff.

3.0
Feb 27, 2026

Great Coworkers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I liked the people I worked with and felt like they actually cared about their jobs. The work life balance was pretty good, and the discounted hotel rates were great.

Cons

Towards the end I didn't full trust that higher leadership knew what they were doing. Projects were very stop and start, one week it's a top priority and then the next it's being shelved. Then they fired my entire department and left our partner teams to absorb the work.

Viewing 115 - 117 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.