Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 203 reviews)); "Great team members benefits (especially GoHilton)." ((in 189 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 428 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,499 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Jul 21, 2010

Lots of Opportunity for growth due to expansion plans but beware

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

great on the job training friendly coworkers

Cons

must sign 2 year agreement with a 1 year non compete clause to get the job salary is below what the market offers no work/life balance pitiful bonus plan experiencing larger than average turnover (wonder why?)

4.0

Apr 27, 2009

"Talent and Commitment to Advance"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

they cherish our commitment and acknowledges our talents

Cons

It is a big organization, therefore, it is important to ensure that communication within the organization is fairly organized

4.0

Mar 10, 2009

Great Company!!! Let Blackstone finish "global restructuring" before joining

General manager

Recommend

CEO approval

Business Outlook

Pros

they care about the people working for them. opportunites all over the country. Very Diverse. Lots of experienced people running the company. Internal Controls are very tight. Payroll and Wages are administered in a very fair and equitable manner. you will not ever make more as an hourly person than anyone in that position who has been their the same amount of time as you. As long as HR has something to say about it.

Cons

The owners of the hotels we run wont put enough money into the properties.

Viewing 11494 - 11496 of 11,499 Reviews

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Lots of Opportunity for growth due to expansion plans but beware

"Talent and Commitment to Advance"

Great Company!!! Let Blackstone finish "global restructuring" before joining

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