Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,500 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Aug 9, 2015

A family work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel benefits Easy to get a job with Plenty of work along with hours available. Type knit work environment. Be a good worker and have a good attitude and you will make friends. The friends you make in other departments will look out for you and let you in on the benefits of their jobs especially in food and beverage.

Cons

Some jobs don't pay well. Management makes less than hourly and tipped employees. As a result, many managers are incompetent and only want the title. It seems to be hard to fire incompetent and lazy employees. The quality of employees is going down.

5.0

May 31, 2015

Guest Service Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

career, develop my self, become a good position

Cons

long working hours, many different guest problems

5.0

Feb 23, 2015

Well I've never ever worked there yet but I can say dat it wud be a different great learning experience

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

It would be a different learning positive experience an a honor to be apart of the hilton team

Cons

Working your butts off fa little to no pay

Viewing 11485 - 11487 of 11,500 Reviews

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Ratings by category

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Reviews by job title

A family work environment

Guest Service Agent

Well I've never ever worked there yet but I can say dat it wud be a different great learning experience

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