Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 454 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 265 reviews)); "Great work life balance and ability to create own projects" ((in 200 reviews)); "Great travel benefits and resources for employees" ((in 186 reviews)); "Great team member travel program" ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 564 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and weekends but that comes with hotels" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 362 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 18, 2011

Disorganized

Server

Recommend

CEO approval

Business Outlook

Pros

Company has a great reputation, lots of different areas you can move around in if you are not satisfied where you are.

Cons

At the location I was at it was very hectic and disorganized work environment. Also slightly hostile at certain times. Very long shifts with a lot of walking. Outfits are long sleeve dark blue polyester with black pants and long black aprons - and we had to wait tables outside - extremely uncomfortable in the humidity and heat.

4.0

Jul 5, 2011

A great place to work!

Director of sales

Recommend

CEO approval

Business Outlook

Pros

1. Interactions with "guests/group leaders". It's nice to meet everyone from different parts of the country and world. Though same faces are nice, different ones are, as well.

Cons

2. Some, not all, "Diamond Hilton Honors" members think they walk on water. Yes, I know they spend lots of money to stay in our hotels, but there's a line between their ego and treating the clerks like human beings.

5.0

Jun 18, 2011

YES

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay, cool discounts for all hilton branded places , and awesome and friendly people you get to work with !!

Cons

long hours and unflexible scheduling and time off/vacation time

Viewing 11416 - 11418 of 11,509 Reviews

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Disorganized

A great place to work!

YES

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