Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 460 reviews)); "culture is great and they do invest in all their employees" ((in 334 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 260 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 193 reviews)); "Great travel benefits and PTO." ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 536 reviews)); "Long hours and weekends but that comes with hotels" ((in 412 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 373 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,507 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Apr 20, 2010

bad place

Food and beverage supervisor

Recommend

CEO approval

Business Outlook

Pros

many hotels around the world nice hotels

Cons

too much responsibility for no money too much expectations for no money

2.0

Apr 11, 2010

Hilton not as good as other hotel companies

Revenue management analyst

Recommend

CEO approval

Business Outlook

Pros

recognizable company hotel discounts a lot of different locations free lunches office environment quarterly appreciation luncheons sales managers get to travel

Cons

poor technology limited opportunity for advancement unless you are at corporate no overtime allowed poor management will not pay for training for people outside of sales

1.0

Apr 10, 2010

No Ethics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel perks when you can get them.

Cons

Total lack of knowledge of the hospitality industry by senior and middle management, management is being recruited from failed businesses, no leadership - no one can or will answer a question or make a policy decision. only focus is on making blackstone even more money. no one cares about the guest - care more about the senior managers compensation package. its embarrassing to work here, they are a bunch of bumbling amateurs

Viewing 11410 - 11412 of 11,507 Reviews

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