Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. It was possible to work at different positions within the company, but obviously they would limit you to under 40 hours a week to avoid paying overtime. HR was very nice and respectable, but acted only as therapists and never really did anything worthwhile.

Cons

Management had no idea what was going on; from the GM to assistant managers, they were running around like chickens with their heads cut off daily. They couldn't handle the smallest issues that arose, especially at big events. When corporate came to visit once a month or so, they made no changes and gave no advice. In fact, I didn't see corporate do a single thing other than walk around the property and nod their heads.

3.0
Aug 22, 2013

You are a number in an Enterprise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very large corporation. Opportunity to move with in the company and to other locations. Opportunity to learn other areas of hospitality and hotels. Opportunity to learn much about corporate budgeting, revenue enhancement, and large corporate environments.

Cons

Very budget and revenue focused. No genuine focus on team member satisfaction. Very political, double standards in play. Culture and Atmosphere not very stimulating for creativity or open for new ideas. Set corporate standards.

Viewing 11269 - 11271 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.