Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Sep 12, 2013
Recommend
CEO approval
Business Outlook

Pros

They put a lot of emphasis on employee morale and care a lot about the overall impression of the hotels that are in the portfolio.

Cons

There are not many, they are very strict when it comes to inspections and staying within the guidelines set per brand, I wouldn;t really call this a con though.

4.0
Sep 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Hampton Inn and Suites is a good company to work for, they put customer service first, the hotel is well kept and beautiful. The employees have the opportunity to get discounts at other hotels in the chain.

Cons

Most people who work at the front desk are part-time and work second or third shift. There's not a lot of opportunity to move up.

4.0
Aug 30, 2013

Great Company to work for!

Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at the Hilton. They try to promote from within and they provide good benefits. Also are good at trying to recognize their staff.

Cons

I didn't have any cons

Viewing 11266 - 11268 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.