Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1085 reviews)); "Great people and love the workflow" ((in 463 reviews)); "culture is great and they do invest in all their employees" ((in 343 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 243 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 199 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,514 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Aug 13, 2012

Horrible working environment and the staff turn over is so high

Chief concierge

Recommend

CEO approval

Business Outlook

Pros

Benefit maybe and probably the salary

Cons

The higher management keep on changing, the turn over is so high!

2.0

Aug 13, 2012

Negative place to work.

Accounting manager

Recommend

CEO approval

Business Outlook

Pros

Great discounts for select Hilton properties and great benefits.

Cons

Low pay, Hilton has a low pay scale compared to other hotels and other comparable jobs. Most people who are promoted move between properties and cities. If you do move up in Hilton be prepared to move in. They over work there supervisors and management and EXPECT on average 60 hour work weeks. I finally left because they are unsupportive of a family life and expect your job to be your #1 priority.

4.0

Aug 13, 2012

great company with benefits to his employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay depends of the job position that you choosen .they are a good company with a lot of benefits to his employees.

Cons

they must be more flexible with the working hours

Viewing 11215 - 11217 of 11,514 Reviews

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Horrible working environment and the staff turn over is so high

Negative place to work.

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