Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
May 24, 2014
Recommend
CEO approval
Business Outlook

Pros

i love there benefits they give to there staff and direcly for me, my head of department is great at his job, and treats all his staff with respect.

Cons

due to the way the business is going at the moment in terms of finance, there is little chance of promotions at the moment, i also feel although there are loads of benefits there is not as much recognition for the staff in terms of praise

4.0
May 23, 2014

Tough but fair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay,great structure, nice kitchen flow

Cons

Hard work, dirty, on your feet most time

4.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a good place to work if you are interested in the hospitality industry. Hilton is all about customer satisfaction and going above and beyond the call of duty and I have experienced this at other Hilton hotels/brands so it isn't just at certain hotels. They are the best when it comes to training.

Cons

I think this is a con of working with most busy hotels, but there is tension (between co-workers and departments) when the hotel gets really busy. No one really wants to make a mistake or take blame when a mistake is mistaken.

Viewing 11158 - 11160 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.