Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Aug 16, 2014

Fun place to work

Recommend
CEO approval
Business Outlook

Pros

A dynamic community with many solid co-workers. Business is usually steady and good and the tips are strong.

Cons

It is a customer service industry headquartered in another city. There are many rules and regulations that don't really make sense.

2.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The employees are fantastic- cordial and hard-working.

Cons

The pay is low, you may get a raise of .10/hr. if you are lucky.

1.0
Aug 14, 2014

not worth the stress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

cool hotel discounts... cool general manager and housekeeping staff

Cons

everything, the guest are crazy. you dont get any support from management, front office managers pick favorites and its beyond obvious. and when the manager doesnt like you he tries his hardest to make you uncomfortable and tells you to quit.this place is torchure

Viewing 11113 - 11115 of 11,529 Reviews

Glassdoor has 13,633 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.